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New CI Pad, Android 11, softkey square buttne (switch apps) doesn´t work

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(@fiss2)
Active Member
Joined: 6 months ago
Posts: 3
Topic starter  

Hy,
i received a few days ago my new Carpe, it came with Android 11.
I have an issue with the square button, it does not work, it does not showing running apps or whatever.
softkey: triangel - goes back = works fine

            circle - home button = works fine

          square - switch apps = doesn´t do anything

I ltried to fix it with an app (softkeys from google play), watched many videos, troubleshooting...and so on. I couldn´t get any solution yet to fix this button. It is anoying that there is no function where i can´t close apps which are running in the background (its only possible through the settings or restart the Pad).

Anybode else have this issue/softwarebug? I am appreciating any help.


   
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Peter de Jong
(@peter-de-jong-2)
Eminent Member
Joined: 7 months ago
Posts: 17
 

I had the same problem. A clean install solved the problem. And don't forget to update first.

System-additional systemupdates

 


   
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(@fiss2)
Active Member
Joined: 6 months ago
Posts: 3
Topic starter  

@peter-de-jong-2 

Thank you for the answer. What do you mean with clean install?

The system itslef is fully up-to-date.

thank you 😉


   
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Peter de Jong
(@peter-de-jong-2)
Eminent Member
Joined: 7 months ago
Posts: 17
 

@fiss2 

look for factory reset.


   
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(@fiss2)
Active Member
Joined: 6 months ago
Posts: 3
Topic starter  

thank you, maybe i ´ll try it 😉


   
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Peter de Jong
(@peter-de-jong-2)
Eminent Member
Joined: 7 months ago
Posts: 17
 

@fiss2 👍🏼


   
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