How to reinstall / reset CI Pad – Android 11

CI Pad running Android 11 can be reset in standard way like any other device powered by Android – go to System settings – System – Rest options – select Erase all data (factory reset). Please note that the command will do exactly what it says – it will erase ALL data. If you mounted […]

GPS – Android 11

In case of GPS issues even if there is a good GNSS signal (outside with unobstructed sky view), please check that you have up-to-date version of GPSTune3 application installed (Carpe Manager app – App Shelf). After updating (if needed), click “Reset”, wait a few seconds and click “Setup Chip”: Reset and Setup Chip commands save […]

SIM Compatibility in the US

If you are struggling with SIM compatibility with US carriers, we recommend trying to use a SIM previously activated in a mobile phone. You don’t need to switch out your SIM from your phone to your CI Pad every ride, you can get a SIM, activate it in your phone, make sure everything works and […]

How do I reset locked CI Pad (for Android 11 only)

For the case you locked yourself out by setting a PIN or other security while forgetting what your credentials were, you will need to perform factory reset in the recovery mode. This is how to do it: The CI Pad must be off (to make sure, press the reset button) and it must NOT be […]

Carpe Iter controllers compatibility with DMD2

DMD2 compatibility is not something under our control, but DMD2 is compatible with Carpe Iter controllers at the moment. In DMD2 v3 there is a new configuration interface that ensures compatibility:  

Controller disconnected

The controller could actually be disconnected – you can check in the device Bluetooth manager. If it is disconnected, check that the controller is powered and is not connecting to another device you may have paired it with previously. If the controller is actually connected, but the Controller app claims it is not, read further. […]

Width of the Adventure Controller

What is the width of the Adventure Controller? I need to be confident that I will have sufficient space between the hand grip and my Multistrada switch block to install the Adventure Controller. Thank you for your assistance. — It is 22mm. Make sure it is possible to move the stock components freely. Sometimes they […]